WigLab FAQ
HOW DO I WASH A SYNTHETIC WIG?
Use the two-step WigLab care system. Follow your exact wig manufacturer’s wash method, including whether running water or soaking is specified. Work CLEANSE gently for 2 minutes, rinse thoroughly, and towel-blot. Apply 4–8 sprays of CONTROL lightly to damp synthetic lengths and ends only, depending on length, then air-dry. Do not scrub, twist, or wring. Follow the care restrictions for your exact wig.
See the two-step WigLab care system
CAN I USE REGULAR SHAMPOO OR CONDITIONER ON A SYNTHETIC WIG?
Do not assume regular human-hair shampoo or conditioner is interchangeable with products intended for synthetic wigs. Follow the current care directions for your exact wig.
Read the regular-shampoo guide
WHAT DOES CLEANSE DO?
WIGLAB CLEANSE — Synthetic Wig Shampoo is step one of the two-step WigLab care system. Work CLEANSE gently for 2 minutes, then rinse thoroughly.
WHAT DOES CONTROL DO?
WIGLAB CONTROL — Synthetic Wig Post-Wash Spray is step two. After washing, apply 4–8 sprays of CONTROL lightly to damp synthetic lengths and ends only, depending on length. Keep CONTROL off roots, lace, knots, monofilament, hand-tied areas, the cap, clips, straps, adhesive areas, and scalp. CONTROL is not a conditioner, leave-in, repair treatment, or scalp product.
See CONTROL placement and exclusions
HOW OFTEN SHOULD I WASH A SYNTHETIC WIG?
Wash when buildup or odor tells you it is time. There is no universal wear count that applies to every synthetic wig. Pay attention to what you see, smell, and feel on the fiber.
CAN I USE HEAT ON A SYNTHETIC WIG?
Avoid heat unless the exact fiber is confirmed heat-friendly. Follow the stated temperature limit for that wig. If the fiber or limit is unknown, do not use heat.
Check heat guidance for your wig
HOW DO I DETANGLE A SYNTHETIC WIG WITHOUT DAMAGING IT?
Support the hair and work gently from the ends upward. Use the detangling tool recommended for your wig or fiber, reduce avoidable rubbing, and never force a snag.
SHOULD I SOAK MY WIG WHEN I WASH IT?
Follow your exact wig manufacturer’s wash method, including whether running water or soaking is specified.
Compare manufacturer wash methods
WHY DOES THE NAPE GET FRIZZY AND TANGLED?
The nape takes repeated friction from collars, shoulders, movement, and handling. Detangle gently, reduce rubbing when possible, and do not assume more product can reverse permanent wear.
Read about nape tangles and friction
WHAT IF I DO NOT KNOW WHAT FIBER MY WIG IS?
Identify the fiber before choosing care. Check the tag, packaging, receipt, manufacturer, or seller. Until you can verify it, do not apply heat or guess at a wash method.
